Hi, I’m Chris. I help founders get out of their own way.
Your team isn’t slow. They’re waiting for you.
The business works. The people are capable. And most of what happens this week will still wait for you to look at it first. I find what’s routing everything back to you, take you out of it, and check it stays that way.
3 free audits for my founding cohort. Details below.
Sound familiar?
- Your team messages you before making decisions they’re perfectly able to make.
- You said you’d work less this year. You’re working more.
- Your family has stopped asking when you’ll be done.
- You’ve hired good people and you still check everything they do.
- A week off means coming back to a pile. Or not going.
None of this is a character flaw. At some point, running decisions through you was the fastest way to get things done. Nobody ever changed it back.
“We have backups.”
For eight years I supported opticians’ practices. Every one of them ran on a single database. Patient names, appointments, recall dates, sales history. All of it.
Every one of them told me they ran backups. So I started checking. Nobody asked me to.
More than once, I found backups that had been failing for months. Running every night, saving nothing. From the outside the practice looked fine. Fully booked, phones ringing. Underneath, if that server had died, they’d have been completely blind, and it would have taken months to recover.
That’s what an unchecked process looks like when it fails. It doesn’t collapse in public. It fails quietly, and you’re the only one who feels it.
Your business has at least one of these. I’d bet money on it. You just haven’t found it yet.
Do the sum before you do anything else.
Think about last week. How many hours went on decisions, approvals and questions that someone on your team could have handled? Be honest.
Then put a price on an hour of your time. The calculator does the rest, across a 48-week year.
What being the bottleneck costs you a year
£28,800
Before you count the work you never got round to. The Clarity Audit is £750.
Who I work with
Yes, if…
you’ve been going two to four years, you’ve got a team of somewhere between 2 and 10, the revenue’s real, and you still sign off on most of what happens.
Not yet, if…
you’re pre-revenue or still working out whether the business works. I’d rather tell you here than on a call.
A note on the founding cohort
3 places. Free. Here’s why.
I’ve spent 18 years fixing this problem inside other people’s organisations. Now I’m doing it for founders directly, and I’m taking on my first three.
You get the full Clarity Audit, normally £750, for free. In return, if it helps, you give me a testimonial and let me write up what we found as a case study. Anonymised if you’d prefer.
When the three are gone, the normal price applies.
How the work runs
Four stages, always in this order. You stop whenever the problem’s solved.
1
Find it
We talk, I look at how work actually moves, and we look at the numbers. You get the one or two dependencies costing you most, with a rough cost against each.
2
Fix it
We redesign how that work runs. I’ll always try taking a step out before adding a tool or a hire. You get the new process, written down, with your team running it.
3
Prove it
We set up a check that measures that one thing. You get a number that shows whether the fix held.
4
Keep it
We agree what would tell you it needs another look, like a new hire or a jump in volume. You get a short list of triggers, so you’re never guessing.
What it costs
Start small. Only go further if the Audit says you need to.
Clarity Audit
One 90-minute session and a written report within 48 hours. You’ll know exactly where you’re the bottleneck and what it’s costing you.
£750
Constraint Sprint
Two weeks. Stages 1 to 3 on one constraint.
£2,000
Marsh Method Engagement
Eight weeks. All four stages, across the business.
Priced after the Audit
I’m Chris.
For the last ten years I’ve worked for the NHS, first in service management and now in cyber security operations, where most of the job is asking what breaks if one thing fails.
Before that I spent eight years on a support desk for opticians. That’s where I started checking backups nobody else was checking.
I got out of that job by paying for my own evening courses, and I got promoted at the NHS on my third attempt. I didn’t learn this from a course. I learned it from watching work stall, over and over, because it depended on one person.
I live near Leeds with my wife and our three kids, two of them twins, and I’m building this alongside a full-time job. I know what it’s like when everything waits on you.
Chris
Things people ask me
“I don’t have time for this.”
Neither does anyone I’d be useful to. That’s the problem. The call is 30 minutes. The Audit itself is one 90-minute session and a 30-minute follow-up. The rest is me, your team and your numbers.
“I’ve tried consultants before and it didn’t stick.”
Then ask me on the call what’s different, and judge the answer. I’d rather you came in sceptical.
“How do I know you can help my business?”
Right now, you don’t. I’m new to working with founders directly, which is exactly why the founding cohort is free. Book the call, bring your hardest question, and decide from the answer.
“Why not just hire someone?”
Maybe that’s the answer. But if decisions keep routing back to you, a new hire inherits the same queue. The Audit tells you which it is before you spend a salary finding out.
30 minutes. One honest conversation.
You’ll leave with my best read on the dependency costing you the most, whether we work together or not.
Book a free 30-minute chatIt’s just me on the other end. No sales team.